What services are offered by the TEAM lab?
- Generally, we're known for our 3D printing, design, and fabrication services. Please see the "services" tab above for a comprehensive list of offerings. Fundamentally, we are tuned to support you at generally any stage of your device design and manufacturing effort.
How much will my project cost?
- Price is largely dependent on scope, and physical scale. We declare our rates on each of our services pages. Please initiate a service-request to compile a quote (no obligation to proceed with your effort). You may also view our project gallery for a general understanding of costs.
How do I pay for my completed project?
- For an internal (UC affiliated projects) project, we'd simply need your accounting details for recharge. For external clients, we accept payment via check and potentially credit card.
How long will my project take?
- For simple projects (example: print a provided file), our typical turnaround time is a (business) day or two (depending on facility demand and object size). For projects that necessitate development work (CAD design), the turnaround time can vary greatly (days to months).
How do I receive my completed project?
- Generally, we post our completed projects for pick-up in our 24 hour accessible pick-up/drop-off box. Larger projects (that do not fit in our pick-up/drop-off box) may require an in-lab pick-up. We can also ship completed projects if needed (for additional fee)
What are the lab's operational hours?
- We currently operate Monday- Friday, from 7AM to 6PM. We are generally closed on Saturday, Sunday. Our staff are on an alternating schedule, so please inquire if you need to speak with a specific lab-member.
Can I drop by the lab without an appointment?
- If you'd like to visit the lab and speak to an engineer in-person, we'd much prefer a scheduled meeting (so that we can ensure our focus is on you and your needs). Please submit a service-request indicating a meeting as preference, or send an email to the lab manager
If I have an active project with TEAM, how might I track it's progress?
- For now, your best-bet is to inquire with us directly. Please reply to the receipt you received upon project submission for easy tracking and documentation for future. We are working on improving this aspect of our service.
I need to re-manufacture a previous project (or a colleague's project). How do I initiate that process?
- If possible, please submit a service request and cite as much detail about the previous effort as possible. We do our best to retain previous work (going back over a decade!) so the biggest obstacle is generally locating the previous request. Provide names, date-ranges, pictures, etc.
